Contact Us

Dennett House, 11 Middle Street
Taunton, Somerset, TA1 1SH

Tel: 01823 270101                     Find Us
Fax: 01823 425200
Email: info@swcouncils.gov.uk


Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Management of Volunteers  (ILM Level 3 Award)



Course Duration:

3 days + independent learning over approx 4 months


Dennett House, 11 Middle Street, Taunton, Somerset, TA1 1SH – this course can also be delivered on an in-house basis


The programme is delivered through a blend of face-to-face training with some independent learning and assignment activities

Please note:  this is not a residential course and accommodation is not included 


A qualification programme developed for those working within the Public Sector to develop professional skills and knowledge to successfully manage their team of volunteers


Units covered:

  • Supervise and support volunteers
  • Promote volunteering within your organisation and to volunteers
  • Managing volunteering agreements

How is it assessed?

The assignments will consist of a written account and the delivery of a Presentation or a Professional Discussion Interview.

The qualification is assessed through 3 written assignments.

Assignment 1: Promoting volunteering

Assignment 2: Managaing volunteering agreements

Assignment 3: Supervising and supporting volunteers



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Course Administrator:

training@swcouncils.gov.uk or call 01823 270101

Related Courses:

 I found the course interesting, enjoyable and valuable both personally and professionally

The tutors were excellent, amazing and inspirational 

Member Organisations: £460

Non-Member Organisations:  £510

(All prices subject to VAT.  Discounts for multiple bookings may apply)




Learning Event Application Form