Contact Us

Dennett House, 11 Middle Street
Taunton, Somerset, TA1 1SH

Find Us

Tel: 01823 270101                    
Email: info@swcouncils.gov.uk

The Team


Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Resilience Webinar



Jun 09, 2020




Resilience means having the ability to bounce back from adversity and there is a lot of interest in the concept at the moment, not only within business but also within the public-sector environment as well. This is because mental resilience is thought to help people to thrive in our increasingly fast-paced, modern workplaces. Sally Percy (2019).

The webinar will take place remotely on the following dates:

  • 9 June, 14:00-16:00
  • 7 July, 14:00-16:00


This interactive webinar will support personal wellbeing by introducing participants to the concepts of resilience, perception, mental health and an understanding of listening skills both for self-support and for offering a degree of support to colleagues and others in an informal way.


• ILM Resilience factsheet
• ILM Worksheets on Crisis Management, Grit, A Positive Mindset

Webinar content (2 hours) - Tutor-led Presentation and participant discussion
• Defining resilience
• Understanding mental health in the workplace
• The power of perception
• Recognising signs and symptoms of anxiety in self and others
• Maintaining mental health and supporting colleagues
• The Listening Wheel
• Developing positive thinking and goal setting
• Control, Influence, Accept
• 5 ways to wellbeing

• Mindset handout
• ILM Spotlight on Positive Mindset
• Revisiting ILM Worksheets on Crisis Management, Grit, A Positive Mindset

Printer friendly


Learning Event Application Form