Contact Us

Dennett House, 11 Middle Street
Taunton, Somerset, TA1 1SH

Find Us

Tel: 01823 270101                    
Email: info@swcouncils.gov.uk

The Team


Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Giving Appraisals



Course Duration:

1/2 day (9.30 - 12.30)


Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH - this event can be customised for in-house delivery.


Learners attending this half day workshop will explore how to effectively prepare for staff appraisals and consider a range of essential skills for a mutually positive experience.

Who is it for?

This workshop will focus on the skills rather than the process and is ideal for any new manager wishing to conduct effective staff appraisals. It is also suitable for managers wishing to refresh their skills in this area.


  • The purpose and benefits of appraisal
  • Understanding the appraisal process
    • Appraisee and appraiser perspective
    • Preparation
    • Looking backwards, looking forwards
    • Objective planning
    • Development needs
  • Skills needed for effective and positive appraisal
    • Successful questioning techniques
    • Effective listening skills
    • Giving feedback
    • Dealing with difficult situations
  • How the appraisal process fits into the wider performance management context
  • How to measure and monitor individual performance through objective setting, including managing poor performance
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Course Administrator:

training@swcouncils.gov.uk or call 01823 270101

Related Courses:

"A useful overview to understand the need for employee appraisal and how to make them effective"

"An excellent and very professionally presented programme that I would very much recommend"

"The complete programme was well thought out, and delivered with skill"

"An absolute must for anyone in local government with staffing responsibilities whether a line manager or elected representative"

Member Organisations: £65
Non-Member Organisations:  £85

(All prices subject to VAT)


Learning Event Application Form