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Dennett House, 11 Middle Street
Taunton, Somerset, TA1 1SH

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Tel: 01823 270101                    
Email: info@swcouncils.gov.uk

The Team


Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Management of Volunteers  (ILM Level 3 Award)



Course Duration:

3 days + independent learning over approx 4 months


This is a qualification programme developed for those working within the Public Sector to develop professional skills and knowledge to successfully manage their team of volunteers. It is available for delivery on an in-house basis only.

The programme is delivered through a blend of face-to-face training with some independent learning and assignment activities


Units covered:

  • Supervise and support volunteers
  • Promote volunteering within your organisation and to volunteers
  • Managing volunteering agreements

How is it assessed?

The assignments will consist of a written account and the delivery of a Presentation or a Professional Discussion Interview.

The qualification is assessed through 3 written assignments.

Assignment 1: Promoting volunteering

Assignment 2: Managaing volunteering agreements

Assignment 3: Supervising and supporting volunteers



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Course Administrator:

training@swcouncils.gov.uk or call 01823 270101

Related Courses:

ILM Leadership and Management Qualifications - In House (Levels 3,4,5 and 7)

ILM Leadership and Management Qualifications - Distance Learning(Levels 3, 4 and 5)

ILM Level 3 in Award in Management of Volunteers 

Management of Volunteers

 I found the course interesting, enjoyable and valuable both personally and professionally

The tutors were excellent, amazing and inspirational 

Member Organisations: £POA

Non-Member Organisations:  £POA

(All prices subject to VAT)



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