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Taunton, Somerset, TA1 1SH

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Tel: 01823 270101                    
Email: info@swcouncils.gov.uk

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Training and Events

Many of our courses can be adapted for in-house delivery and can be specifically tailored to meet individual needs.

Sometimes due to reasons beyond our control a course has to be cancelled or postponed.  We will advise nominating officers and applicants immediately of such a decision.  Please note in exceptional circumstances we may have to make changes at short notice to the content (to reflect changes in legislation, current thinking or topical issues), timing, speakers and/or venue.

South West Councils, Dennett House, 11 Middle Street, Taunton, Somerset TA1 1SH, Learning and Transformation Administration Team: 01823 270101


Annual Office Managers/PAs, EAs and Administrators Conference 2019



May 16, 2019 09.15 - 16.30


Taunton Racecourse, Orchard Portman, Taunton, Somerset TA3 7BL


The Conference aims to inspire PAs, Executive Assistants and Virtual Assistants about their job roles. It offers the opportunity to enhance your skills to meet future challenges, provides an opportunity for networking across sectors and for the exchange of ideas and the sharing of best practice.



This one-day conference is an opportunity to be inspired by others’ achievements and to share your experiences.

Opening Plenary:

Improving Accuracy Skills:

Alice Hubbard
Scott Bradbury Limited

The opportunity to get an insight into techniques to improve efficiency by learning effective accuracy skills and error prevention.

Closing Plenary:

How to slay the most common time management gremlins:

Michelle Lucas

Many professionals are time poor - the to do lists are simply too long and it seems there just isn't enough time to do them all in.  Indeed some senior managers enlist the help of a PA to help them manage their activities.  In this interactive session we will explore how understanding what's urgent and what's important (the classic principles of time management) can help but simply aren't enough.  We will also explore how outsourcing to a PA isn't enough either!  The reality is that our personality and some of our basic needs, lead us to routinely sabotage traditional strategies for managing time.  Michelle will share with you some classic time management gremlins that she has discovered through coaching professionals at all levels.  There will be a short quiz in which you can discover your time management gremlins and which may help you spot some of the more common gremlins at play in the people that you work with. When you understand the kind of time management gremlin that is having fun mucking up our efforts to get on top of a to do list, you'll have the kryptonite you need to take control of time management challenges once and for all.

Workshop choices including:

Graceful Assertiveness
with Karen Jamieson

How do we learn?
The session would cover mindfulness, storytelling and creativity with Carolyn Hills

How to build credibility at Work with Lisa Face

Watch our video of the 2017 Conference held in February.

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Course Ref:


Closing Date:



From £99

Related Courses:

 £99 South West Councils Member

£110 South West Councils Associate Member

£150 Non Member Organisations

Book 4 places for the price of 3!

(All prices subject to VAT) 

Booking Form

Comments from previous conferences:

"Really enjoyed the day and found topics thought provoking -  would like to come again!”


"Just the right amount of sessions - please keep on organising these conferences as they are a key part of my CPD"


"Very informative and inspirational"


Learning Event Application Form