HR & Employment Services

South West Councils' team of professionally qualified and experienced specialists offer high quality independent Employment Advice and Support to help you manage challenging people related issues and build your workforce wellbeing and resilience.

Full training events schedule



South West Councils

Leaflet imageBringing people together local authority Leaders, Children's and Adult Portfolio holders, Chief Executives, Heads of HR, the South West Strategic Migration partnership, to support the sharing of best practice and information and working for the benefit of the South West.

Members and Meetings

Post Office Payout service

Please find attached a letter from Nick Read, Group Chief Executive, Post Office regarding the Post Office Payout service and below an open letter from Stuart Taylor, External Relations Manager, Post Office.

Dear Chief Executive,

I am getting in touch to remind you of the Post Office Payout service, which allows an organisation to provide their customers / clients with a cash payment by presenting a bar-coded letter at any Post Office branch. 
At the current time when organisations are having to make cash awards / payments quickly to residents, businesses and other groups, and when online and other banking information may not be known, then this service may be useful to you as a Council as a route to getting their entitlement to the end customer.  Further details of the service can be found by following the link below;
I have seen over recent days several possible examples of where LAs may find this product helpful, for example paying parents of children that qualify for school meals an entitlement whilst schools remain closed, but there are possibly other payment areas for which Payout could be equally helpful to you.  I am aware that we are using this with various LAs across the UK, and that the usual five day set-up times has been reduced considerably so the end customer can receive payments as quickly as possible. 
Please let me know if you think this payment service may be of use and I can put the relevant officers in touch with my colleagues in our Payout team. 
Kind regards,
Stuart Taylor
External Relations Manager
The Post Office
Mobile: 07715 480146